Voxloud

Open calls from the place you actually work—at home, on the road, or in the office. With Voxloud, your business line follows you across desktop, tablet, mobile, and compatible IP phones. Sign in once, pick a number, and start taking and placing calls without extra hardware or setup days. When a customer rings, answer from your laptop during a screen share or switch to your phone when you step out; the experience is consistent, and your caller never loses you.

Set up your call menu so people reach the right person on the first try. In the admin area, create a simple or multi-layer IVR by mapping keypad options to individuals or teams. For example: 1 routes to Sales, 2 to Support, and a submenu under 2 can split technical and billing queries. Record a greeting, attach it to the menu, and publish. You can adjust paths anytime—add a new option for a temporary campaign, pause an old one, or change who rings on each choice—without calling IT.

Bring caller history to every conversation by connecting Voxloud to the CRM your team already uses. Authorize the integration, choose what to sync, and you’ll see useful context as the phone rings: who the contact is, open deals or tickets, last notes, and owner. After the call, activity can log back to the record with duration and your summary, so follow-ups don’t get lost. Whether you’re pulling up a prospect’s details before a demo or checking a customer’s last interaction to avoid repeating questions, the context is right where you talk. more